<p>ITIL, or Information Technology Infrastructure Library, is a set of best practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. It provides a framework for organizations to plan, deliver, and support IT services https://www.examsvce.com/ITIL-exam.html effectively and efficiently. ITIL covers various aspects of IT service management, including service strategy, service design, service transition, service operation, and continual service improvement. By adopting ITIL practices, organizations can enhance their service quality, reduce costs, and improve customer satisfaction.</p>